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About Us

The Best Cleaning Company in London: Customer Satisfaction is the Foundation of Any Successful Business

At Silkway Cleaning, we believe that customer satisfaction is the cornerstone of any thriving business. With over 10 years of experience in the cleaning industry, we have built a strong reputation by providing exceptional service and using only the highest quality eco-friendly cleaning solutions. Our success is directly tied to the trust and loyalty of our clients, and we are proud to have served thousands of satisfied customers throughout the years.

Our Commitment to You

What sets us apart? Simple—we treat every customer with the utmost respect and care. We understand that every space is unique, and we take the time to tailor our services to meet your specific needs. Whether it's a stubborn stain or a routine cleaning task, we never give up. We go above and beyond, ensuring that each job is completed to perfection.As the best cleaning company in London, we offer a wide range of services, including office cleaning services in London, professional carpet cleaning in London, and professional end of tenancy cleaning in London. Our team is comprised of highly trained professionals who are dedicated to delivering superior results. We don’t just clean; we transform spaces. Our cleaning technicians undergo rigorous training and background checks, ensuring that we only employ the most reliable and trustworthy personnel. This commitment to excellence ensures that your property is in the best hands.

The Best Offer You Can Get

At Silkway Cleaning, we understand the importance of value. We offer high-quality cleaning services at fair and reasonable pricing. We recognize that affordability matters, but we never compromise on quality. If you’ve received a cleaning quote from a competitor, don’t hesitate to reach out to us—we’ll do our best to offer you a better deal without compromising on service. Whether you're looking for office cleaning services in London, a deep cleaning for your carpets, or moving out and need professional end of tenancy cleaning in London, Silkway Cleaning has you covered with affordable, reliable, and eco-friendly options.

Most Advanced Technology for Professional Cleaning Service in London

We invest in the most advanced cleaning technology available to ensure that we provide the best possible service. Our state-of-the-art equipment allows us to clean faster, more thoroughly, and at a more affordable price. With the use of non-toxic, eco-friendly cleaning solutions, we protect both the environment and the health of those in your space. By using these cutting-edge tools, we’re able to reduce cleaning times and pass on the savings to you, all while achieving a level of cleanliness that’s superior to traditional cleaning methods.

Qualified Cleaning Technicians Who Care

Our commitment to excellence starts with our team. At Silkway Cleaning, we only hire the best. Our cleaning technicians are fully trained, background-checked, and equipped with the skills to clean any surface to the highest standard. We ensure that every member of our team is knowledgeable, professional, and passionate about providing the best service. We also place great emphasis on customer service. Our technicians are trained to not only clean but to treat each client with the respect and professionalism they deserve. This is the Silkway Cleaning way—delivering the highest standards in cleanliness while maintaining a friendly and approachable attitude.

Why Choose Silkway Cleaning?

  • Over 10 Years of Experience: Trust a company that has been delivering exceptional cleaning services for over a decade.

  • Eco-Friendly Solutions: We use non-toxic cleaning products to keep your space safe and environmentally friendly.

  • Affordable Pricing: Get top-quality cleaning at competitive, fair rates.

  • Advanced Technology: Our cutting-edge equipment ensures thorough and efficient cleaning.

  • Expert Technicians: Fully trained, background-checked professionals dedicated to providing outstanding service.

  • The Best Cleaning Company in London: Proudly serving clients across the city with top-rated services, from office cleaning services in London to professional carpet cleaning in London.

Professional carpet cleaner in London
OUR CLEANING SERVICES COME WITH A GUARANTEE
  • Do I need to defrost the freezer before the cleaning service?
    Yes, please ensure that the freezer is defrosted in one day advance.This allows us to clean it thoroughly and avoid any water leakage during the cleaning process.
  • Will the cleaning include professional carpet cleaning?
    No, our end of tenancy cleaning service does not include professional carpet cleaning. If you would like us to professionally clean carpets, you should request it. If not requested, we will only hover it.
  • Will you clean the inside of kitchen appliances, such as the oven and microwave?
    Absolutely! Our cleaning service includes thorough cleaning of kitchen appliances, including the oven, microwave, and other appliances you request. We'll make sure they are sparkling clean and ready for the next tenant.
  • Will you clean the windows from the inside and outside?
    Our end of tenancy cleaning service includes cleaning windows from the inside. However, external window cleaning may be subject to accessibility and safety regulations. If it is safe to do, we are more than happy to clean them for small additional cost.
  • Do I need to remove all personal belongings from the property before the cleaning service?
    Yes, we kindly request that you remove all personal belongings from the property before our team arrives. This allows us to clean all areas more effectively and ensures the best results. We understand that, in some circumstances it is not possible to remove certain belongiongs therefore you do not need to worry about it.
  • Do I need to provide access to electricity and water during the cleaning service?
    Yes, please ensure that there is access to electricity and hot water in the property during the cleaning service. This enables us to use our equipment and cleaning supplies effectively to provide you with a comprehensive cleaning.
  • Can you handle the disposal of any rubbish?
    Yes, we can handle the disposal of general household rubbish during the end of tenancy cleaning. However, if the amount of rubbish is more 3-4 large bin bags, we may increase our quote accordingly.
  • Will you clean the exterior areas, such as balconies or patios?
    Our standard end of tenancy cleaning service primarily focuses on the interior of the property. However, we may be able to offer additional cleaning services for exterior areas like balconies or patios. Please let us know your specific requirements, and we'll provide you with the available options.
  • Can you provide a receipt or invoice for the end of tenancy cleaning service?
    Yes, we provide a detailed receipt or invoice for our end of tenancy cleaning servicein Londonupon completion. This document serves as proof of payment and can be provided to your landlord or letting agency if required.
  • Do you offer any guarantees or re-cleaning if the landlord/estate agency is not satisfied?
    Yes, customer satisfaction is our top priority. If your landlord or letting agency is not satisfied with our cleaning service following property inventory, please notify us within 7 days. We will arrange for re-cleaning to ensure that the property meets the required standards and you get your deposit back. Please note that, if you do not report any concerns within 7 days, we will not be able to offer free re-clean.
  • Can you accommodate specific time slots or dates for the cleaning service?
    We understand the importance of flexibility when scheduling end of tenancy cleaning. We strive to accommodate specific time slots or dates whenever possible. Please let us know your preferred timing, and we'll do our best to arrange the cleaning service accordingly.
  • Will you remove cobwebs from corners and ceilings?
    Absolutely! Our cleaning service includes removing cobwebs from corners, ceilings, and other areas of the property. We pay attention to detail and ensure that all cobwebs are thoroughly cleared away.
  • Can you clean and disinfect light switches, doorknobs, and other high-touch surfaces?
    Yes, we prioritize the cleaning and disinfection of high-touch surfaces, including light switches, doorknobs, and other frequently touched areas. We use effective cleaning agents to sanitize these surfaces, promoting a hygienic environment.
  • Do you offer additional services such as steam cleaning?
    Yes, we offer additional services such as professional carpet/rug, curtain, mattresses and upholstery cleaning upon request.
  • Can I book an end of tenancy cleaning service on short notice?
    We recommend booking your end of tenancy cleaning service in London as soon as you know the date you'll be moving out. This allows us to schedule our team accordingly and ensure availability. However, we understand that circumstances can change, so we will do our best to accommodate last-minute requests whenever possible.
  • How long does the end of tenancy cleaning process typically take?
    The duration of the cleaning process depends on the size and condition of the property. As a general guideline, a thorough end of tenancy cleaning can take anywhere from 3 hours to 8 hours. We strive to complete the cleaning efficiently while maintaining our high standards of quality.
  • Do I need to provide cleaning supplies and equipment?
    No, we bring our own cleaning supplies and equipment. Our team uses high-quality, eco-friendly cleaning products and professional-grade tools to ensure the best results. If you have any specific preferences or requirements, feel free to let us know, and we'll do our best to accommodate them.
  • What are the accepted payment methods for the end of tenancy cleaning service?
    We accept various payment methods for your convenience. You can make payment for our end of tenancy cleaning service through cash, bank transfer, or major credit/debit cards. Please let us know your preferred payment method, and we will provide you with the necessary details.
  • Do I need to pay a deposit to book the end of tenancy cleaning service?
    No, we do not require a deposit to book our end of tenancy cleaning service. However, we kindly request that the full payment for the service be made as soon as our cleaners start their work.
  • What is your cancellation policy for the end of tenancy cleaning service?
    We understand that circumstances may change, and you may need to cancel or reschedule your cleaning appointment. If you need to cancel, we kindly request that you provide us with at least 48 hours' notice prior to the scheduled cleaning date.
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