Insured and Trained
Kids and Pets Safe
2 Hours Drying
Free Antiviral Sanitation
5* Google & Trustpilot Reviews
Certified local carpet cleaners
Removing common stains
Removing common odours
Professional Carpet and Upholstery Cleaning Service in London and Hertfordshire
Carpets and upholstery can enhance the beauty of your home and office, but they can also harbour dirt, dust, and allergens that can negatively affect indoor air quality and your health. That's why regular professional carpet and upholstery cleaning is essential to maintain a clean and healthy living environment. At our carpet cleaning company, we offer a range of services that cater to your specific needs and ensure that your carpets look and feel their best.
Choosing a professional and eco friendly carpet and upholstery cleaner in London can provide many benefits for your home and office. At our professional carpet cleaning company, we are committed to providing exceptional service, expertise, and affordability to our local customers. Contact us today to schedule an appointment and experience the difference that we can make for your carpets and upholstery.
Your local carpet & upholstery cleaning technicians are masters at removing unpleasant odour and stains. Say goodbye to common stains and odour.
Cigaret Odour
Food and Drink
Dust mite
Ink
Pet Odour
Body sweat
Why choose Silkway Cleaning for professional carpet cleaning service
Expertise and Experience:
Our team of certified technicians has years of experience and expertise in the carpet cleaning industry.
Comprehensive Services:
We offer a range of services that cater to your specific needs, including hot water extraction, stain removal, deodorizing, and sanitizing. We also offer flexible scheduling.
Quality Assurance:
At Silkway Cleaning, we are committed to providing exceptional quality and customer service. We use only the best equipment and eco-friendly solutions.
Affordability:
We understand that carpet cleaning can be a significant investment, which is why we offer competitive and transparent pricing that fits your budget.
What Cleaning Method Does Silkway Cleaning Use?
Your local professional carpet and upholstery cleaner will inspect your carpet and upholstery and advise the most suitable eco friendly cleaning method.
Hot Water Extraction carpet cleaning
What is Hot Water Extraction? Hot water extraction, also known as steam cleaning, is a professional carpet cleaning method that involves spraying hot water and cleaning solution onto the carpet and then extracting it along with the dirt, debris, and stains. The process uses high-pressure water and powerful suction to remove deep-seated dirt and allergens from the carpet fibers.
Why is Hot Water Extraction the Best Method for Carpet Cleaning?
Hot water extraction is the best method for eco friendly professional carpet cleaning for several reasons. First, it is the only method that can effectively remove deep-seated dirt, stains, and allergens from the carpet fibers. The high-pressure water and suction can penetrate deep into the carpet fibers and extract the dirt and debris that other methods may miss.
Low Moisture Carpet Cleaning
Low Moisture Cleaning - often referred to as Encapsulation or Bonnet cleaning is proven technology within the commercial carpet cleaning industry. Several of the nation’s largest commercial carpet manufacturers recommend and use various forms of encapsulation cleaning products to maintain their commercial floor coverings. Bonnet carpet cleaning makes use of specialised motorised rotary machine with an absorbent pad. First our premium, eco-friendly non residue encap solution sprayed to the carpet. The absorbent pad on the machine is then used to soak up the moisture and the dirt from the carpet. This method uses 5%-10% of the water needed during a hot water extraction method clean therefore the drying is usually 15 mins. This method is often recommended to commercial premises.
Professional carpet cleaning in 8 steps
1: Pre - inspection
Our carpet cleaner will walk through your home with you to visually inspect the carpet.
2: Pre-Vacuum
Your carpet will be thoroughly vacuumed with a special Vacuum System to remove bonded dry soil.
3: Pre-Spray
The professional carpet cleaner will pre-treat your carpets with eco friendly solution.It is applied to break down traffic area soil and general spots for more thorough cleaning
4: Agitate
Using a safe carpet agitation machine, our professional carpet cleaners agitate the chemical into your carpet to ensure 100% coverage of the surface.
5: Hot Water Extraction
Our professional carpet cleaning machines pimp hot water into your carpet to release any dirt deep within the fibers, then extract the water and remove the dirt
6: Neutraliser
Every carpet that we clean is pH balanced so that there is no sticky residue left behind. This also leaves your carpet soft and fresh.
7: Post Grooming
Your carpet is groomed with a professional groomer so that the pile of your carpet is standing tall when we leave.
8: Speed Dry
Air movers will be placed during the carpet cleaning process if necessary.
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Do I need to defrost the freezer before the cleaning service?Yes, please ensure that the freezer is defrosted in one day advance.This allows us to clean it thoroughly and avoid any water leakage during the cleaning process.
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Will the cleaning include professional carpet cleaning?No, our end of tenancy cleaning service does not include professional carpet cleaning. If you would like us to professionally clean carpets, you should request it. If not requested, we will only hover it.
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Will you clean the inside of kitchen appliances, such as the oven and microwave?Absolutely! Our cleaning service includes thorough cleaning of kitchen appliances, including the oven, microwave, and other appliances you request. We'll make sure they are sparkling clean and ready for the next tenant.
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Will you clean the windows from the inside and outside?Our end of tenancy cleaning service includes cleaning windows from the inside. However, external window cleaning may be subject to accessibility and safety regulations. If it is safe to do, we are more than happy to clean them for small additional cost.
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Do I need to remove all personal belongings from the property before the cleaning service?Yes, we kindly request that you remove all personal belongings from the property before our team arrives. This allows us to clean all areas more effectively and ensures the best results. We understand that, in some circumstances it is not possible to remove certain belongiongs therefore you do not need to worry about it.
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Do I need to provide access to electricity and water during the cleaning service?Yes, please ensure that there is access to electricity and hot water in the property during the cleaning service. This enables us to use our equipment and cleaning supplies effectively to provide you with a comprehensive cleaning.
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Can you handle the disposal of any rubbish?Yes, we can handle the disposal of general household rubbish during the end of tenancy cleaning. However, if the amount of rubbish is more 3-4 large bin bags, we may increase our quote accordingly.
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Will you clean the exterior areas, such as balconies or patios?Our standard end of tenancy cleaning service primarily focuses on the interior of the property. However, we may be able to offer additional cleaning services for exterior areas like balconies or patios. Please let us know your specific requirements, and we'll provide you with the available options.
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Can you provide a receipt or invoice for the end of tenancy cleaning service?Yes, we provide a detailed receipt or invoice for our end of tenancy cleaning servicein Londonupon completion. This document serves as proof of payment and can be provided to your landlord or letting agency if required.
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Do you offer any guarantees or re-cleaning if the landlord/estate agency is not satisfied?Yes, customer satisfaction is our top priority. If your landlord or letting agency is not satisfied with our cleaning service following property inventory, please notify us within 7 days. We will arrange for re-cleaning to ensure that the property meets the required standards and you get your deposit back. Please note that, if you do not report any concerns within 7 days, we will not be able to offer free re-clean.
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Can you accommodate specific time slots or dates for the cleaning service?We understand the importance of flexibility when scheduling end of tenancy cleaning. We strive to accommodate specific time slots or dates whenever possible. Please let us know your preferred timing, and we'll do our best to arrange the cleaning service accordingly.
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Will you remove cobwebs from corners and ceilings?Absolutely! Our cleaning service includes removing cobwebs from corners, ceilings, and other areas of the property. We pay attention to detail and ensure that all cobwebs are thoroughly cleared away.
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Can you clean and disinfect light switches, doorknobs, and other high-touch surfaces?Yes, we prioritize the cleaning and disinfection of high-touch surfaces, including light switches, doorknobs, and other frequently touched areas. We use effective cleaning agents to sanitize these surfaces, promoting a hygienic environment.
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Do you offer additional services such as steam cleaning?Yes, we offer additional services such as professional carpet/rug, curtain, mattresses and upholstery cleaning upon request.
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Can I book an end of tenancy cleaning service on short notice?We recommend booking your end of tenancy cleaning service in London as soon as you know the date you'll be moving out. This allows us to schedule our team accordingly and ensure availability. However, we understand that circumstances can change, so we will do our best to accommodate last-minute requests whenever possible.
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How long does the end of tenancy cleaning process typically take?The duration of the cleaning process depends on the size and condition of the property. As a general guideline, a thorough end of tenancy cleaning can take anywhere from 3 hours to 8 hours. We strive to complete the cleaning efficiently while maintaining our high standards of quality.
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Do I need to provide cleaning supplies and equipment?No, we bring our own cleaning supplies and equipment. Our team uses high-quality, eco-friendly cleaning products and professional-grade tools to ensure the best results. If you have any specific preferences or requirements, feel free to let us know, and we'll do our best to accommodate them.
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What are the accepted payment methods for the end of tenancy cleaning service?We accept various payment methods for your convenience. You can make payment for our end of tenancy cleaning service through cash, bank transfer, or major credit/debit cards. Please let us know your preferred payment method, and we will provide you with the necessary details.
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Do I need to pay a deposit to book the end of tenancy cleaning service?No, we do not require a deposit to book our end of tenancy cleaning service. However, we kindly request that the full payment for the service be made as soon as our cleaners start their work.
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What is your cancellation policy for the end of tenancy cleaning service?We understand that circumstances may change, and you may need to cancel or reschedule your cleaning appointment. If you need to cancel, we kindly request that you provide us with at least 48 hours' notice prior to the scheduled cleaning date.